Legal

This page shares our policies

Privacy Policy

Mighty Radio Privacy Policy
Version 1.0
Last Updated: [19 June 2026]

1. Introduction
Mighty Radio ('we', 'our', 'us') is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect information when you use the Mighty Radio website and mobile application. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. About Mighty Radio
Our services include live radio streaming, listener interaction, presenter messaging, competitions, event promotion, mobile applications and our public website.

Contact: info@mightyradio.net
Website: https://www.mightyradio.net

3. Information We Collect
We may collect contact information, technical device information, application version, IP address, streaming statistics, contact form submissions, listener messages, Firebase Cloud Messaging (FCM) registration tokens and notification preferences. Payment information is not currently collected through the mobile application.

4. Push Notifications
If you enable notifications, Firebase Cloud Messaging (FCM) generates a unique registration token for your device. This token is stored securely and is used only to deliver DJ show reminders, event reminders, competition alerts, station announcements and service notifications. The token is never displayed within the app and is not used for advertising. You can disable notifications at any time through the app or your device settings.

5. How We Use Your Information
We use information to operate the radio service, stream content, provide customer support, respond to enquiries, improve application performance, analyse aggregated usage, deliver notifications you have requested and maintain the security and reliability of our services.

6. Lawful Basis
Depending on the activity, we rely on consent (push notifications and optional communications), legitimate interests (operating and improving the service), contractual necessity (responding to requests where applicable) and legal obligations where required by law.

7. Third-Party Services
We use trusted providers including Firebase Cloud Messaging for push notifications, Google Play Services, Supabase where applicable for backend services, EmailJS or other email delivery provider for contact forms, streaming providers such as Icecast/Voscast, and hosting providers. These providers process only the information necessary to provide their services.

8. Data Sharing
We do not sell your personal information. We share information only with trusted processors, professional advisers where necessary, and public authorities where legally required.

9. Data Security
We implement appropriate technical and organisational measures including HTTPS encryption, secure authentication, restricted administrative access, secure cloud infrastructure and regular software updates. Although no system is completely secure, we take reasonable steps to protect your information.

10. Data Retention
We retain personal data only as long as necessary. FCM registration tokens are retained only while needed to provide notifications and may be removed when notifications are disabled, the application is uninstalled or after prolonged inactivity.

11. International Transfers
Some service providers may process data outside the United Kingdom. Where this occurs, appropriate safeguards are implemented in accordance with UK GDPR.

12. Your Rights
You have the right to access, rectify, erase, restrict processing, object, request portability and withdraw consent where processing is based on consent. You may also disable push notifications at any time from your device settings or within the app where available.

13. Children's Privacy
Our services are not intended for children under 13 without appropriate parental consent. We do not knowingly collect personal information from children contrary to applicable law.

14. Data Breaches
If a personal data breach occurs that presents a risk to individuals, we will respond in accordance with UK GDPR and notify the Information Commissioner's Office and affected individuals where legally required.

15. Changes
We may update this Privacy Policy from time to time. The latest version will always be available on the Mighty Radio website and within the mobile application.

16. Contact and Complaints
Email: info@mightyradio.net

If you have concerns about how we process your personal information, please contact us first.

End user Agreement

End User Licence Agreement
Licence granted to use the Mighty Radio application for personal, non-commercial use.
Restrictions
No reverse engineering, redistribution or unlawful use.
Termination
Licence may be terminated for misuse.

Terms & Conditions

Last Updated: [20 June 2026]
1. Introduction
Welcome to Mighty Radio.
These Terms and Conditions govern your use of:

Mighty Radio website
Mighty Radio mobile application
Live radio streaming services
Merchandise purchases
Event ticket purchases
Food pre-order services

By accessing or using our services, you agree to these Terms.

2. Eligibility
You must be at least 18 years old to purchase products, tickets or food through our services.
Users under 18 may use the radio streaming services with parental supervision.

3. Radio Streaming Services
Mighty Radio provides internet radio streaming for personal, non-commercial use.
You may not:

Copy broadcasts
Re-distribute content
Record programmes for commercial use
Use our content without permission

All copyrights remain the property of Mighty Radio or the respective rights holders.

4. User Accounts
you do not need an account to use our streaming service.

5. Merchandise Sales
Product descriptions are provided in good faith.
Prices are subject to change without notice.
Orders become binding once payment is successfully processed.
Delivery estimates are provided as guidance only.

6. Event Ticket Sales
Tickets purchased through Mighty Radio are subject to event-specific conditions.
Tickets may not be:

Resold without permission
Copied
Fraudulently reproduced

Entry may be refused if ticket validity cannot be verified.
If an event is cancelled, refund arrangements will be communicated to purchasers.

7. Food Pre-Orders
Food availability may vary by event.
Collection times are estimates only.
Customers must notify staff of allergies before consumption.
Mighty Radio and food vendors cannot guarantee the absence of allergens.

8. Payments
Payments are processed through secure third-party payment provider stripe.
Mighty Radio does not store full card details.

9. Refunds
Refund eligibility varies depending on:

Merchandise purchases
Event tickets
Food orders

Refunds will be assessed in accordance with applicable UK consumer laws.

10. Intellectual Property
All logos, branding, graphics, audio content and website materials remain the property of Mighty Radio unless otherwise stated.

11. Limitation of Liability
We make reasonable efforts to provide uninterrupted services but do not guarantee uninterrupted access.
Mighty Radio shall not be liable for indirect or consequential losses arising from use of our services.

12. Termination
We reserve the right to suspend or terminate access where users breach these Terms.

13. Governing Law
These Terms shall be governed by the laws of England and Wales.

14. Contact
Email: info@mightyradio.net

Food Ordering & Allergen Policy

Last Updated: [20 June 2026]
1. Purpose
This policy applies to all food orders placed through:

Mighty Radio mobile application
QR code ordering systems

2. Food Ordering
Food orders may be placed in advance for collection at participating events.
Availability may vary based on:

Venue
Event
Stock levels
Vendor participation

Orders are subject to confirmation.

3. Allergens
Food supplied at events may contain or come into contact with:

Cereals containing gluten
Crustaceans
Eggs
Fish
Peanuts
Soybeans
Milk
Nuts
Celery
Mustard
Sesame
Sulphites
Lupin
Molluscs

Customers with allergies must:

Review allergen information provided
Contact event staff before consuming food
Inform staff of allergies when collecting food

4. Important Notice
Despite reasonable precautions, food preparation environments may contain allergens.
Cross-contamination cannot be completely eliminated.
Mighty Radio and participating food vendors cannot guarantee that products are completely allergen-free.

5. Collection of Orders
Customers must present:

Order number
Confirmation email
QR code (where applicable)

Failure to collect food within the collection period may result in disposal of food without refund.

6. Refunds
Food orders may not be refundable once preparation has commenced.
Refunds may be considered where:

Orders cannot be fulfilled
Vendors cancel participation
Food is unavailable

7. Food Safety
Participating vendors are responsible for compliance with:

UK Food Safety Regulations
Local Authority Requirements
Food Hygiene Standards

8. Contact
For food ordering enquiries:
Email: info@mightyradio.net

Mighty Radio Refund & Returns Policy

Last Updated: [20 June 2026]
1. Introduction
This Refund & Returns Policy applies to purchases made through:

Mighty Radio website
Mighty Radio mobile application
Event QR ordering systems
Promotional sales channels operated by Mighty Radio

This policy covers:

Merchandise purchases
Event ticket purchases
Food and beverage orders

2. Merchandise Returns
Customers may request a return for eligible merchandise within 14 days of receipt.
Returned items must:

Be unused
Be in original condition
Include original packaging where possible

Customers are responsible for return postage costs unless:

The item is faulty
The item is damaged upon delivery
The incorrect item was supplied

3. Faulty Merchandise
If goods are:

Damaged
Defective
Not as described

customers should contact Mighty Radio within 14 days of receiving the item.
We may offer:

Replacement
Repair
Refund

in accordance with UK consumer legislation.

4. Event Tickets
Tickets are generally non-refundable except where:

The event is cancelled
The event is significantly changed
The event is rescheduled and the customer cannot attend

Refund requests must be submitted in writing.
Booking fees may be non-refundable unless required by law.

5. Food Orders
Food orders are prepared specifically for customers and therefore cannot usually be cancelled or refunded once preparation has begun.
Refunds may be considered where:

The order cannot be fulfilled
The venue cancels service
A significant error occurred in preparation
Food is unavailable

6. Refund Process
Approved refunds will be issued to the original payment method.
Processing times may vary depending on the payment provider.
Typical refund processing time:

5–14 business days

7. Chargebacks
Customers should contact Mighty Radio before initiating a chargeback through their bank or payment provider.
We reserve the right to challenge fraudulent or unsupported chargebacks.

8. Contact
Refund requests should be submitted to:
Email: info@mightyradio.net

Mighty Radio Community Standards & User Conduct Poloicy

Last Updated: [20 June 2026]

1. Purpose

Mighty Radio aims to provide a safe, respectful and inclusive environment across:

Radio broadcasts
Mobile applications
Websites
Social media platforms
Competitions
Listener interactions
Event activities

These standards apply to all users.

2. Respectful Behaviour

Users must:

Treat others respectfully
Engage constructively
Follow applicable laws
Respect differing viewpoints

3. Prohibited Conduct

Users must not:

Harass or bully others
Use threatening language
Promote hatred or discrimination
Publish defamatory content
Impersonate other individuals
Distribute spam
Upload malicious software
Attempt unauthorised access to systems

4. Listener Messages

Messages submitted through:

SMS
Email
App messaging
Social media
Competition entries

must not contain:

Obscene content
Hate speech
Illegal content
Threats
Personal attacks

5. User Accounts

Users are responsible for:

Maintaining account security
Protecting login credentials
Ensuring account information is accurate

Account sharing is discouraged.

6. Social Media Engagement

Users interacting with Mighty Radio's social channels must:

Follow platform rules
Avoid abusive conduct
Respect moderators and staff

Posts violating these standards may be removed.

7. Competitions

Competition participants must:

Provide truthful information
Follow competition rules
Avoid fraudulent activity

Attempts to manipulate competitions may result in disqualification.

8. Enforcement

Mighty Radio may:

Remove content
Restrict access
Disqualify participants
Report unlawful activity

where necessary.

9. Appeals

Users may contact Mighty Radio regarding moderation decisions by emailing:

info@mightyradio.net

10. Policy Updates

This policy may be amended periodically.

Continued use of our services constitutes acceptance of any updates.

Mighty Radio Content Classification & Safeguarding Policy

Last Updated: [20 June 2026]

1. Purpose

Mighty Radio is committed to safeguarding children, young people and vulnerable individuals while providing responsible radio broadcasting and digital services.

This policy applies to:

Live radio broadcasts
Podcasts
Mobile applications
Websites
Social media channels
Listener-generated content

2. Audience Classification

Content is generally classified as:

General Audience

Suitable for all ages.

Examples:

Music programming
Community information
Family entertainment
Educational content

Parental Guidance

May contain:

Mild language
Mature themes
Sensitive discussions

Parental supervision may be advised.

Adult Audience

May include:

Strong language
Mature discussions
Sensitive social issues

Such content will be scheduled appropriately and clearly identified.

3. Protection of Children

Mighty Radio will:

Avoid harmful content targeted at children
Monitor listener interactions
Protect personal information of minors
Require parental consent where appropriate

We do not knowingly collect personal information from children under 13 without appropriate consent.

4. Listener Contributions

When children participate in competitions or broadcasts:

Parent or guardian consent will be required
Personal information will be protected
Contributions will be handled responsibly

5. Live Broadcast Safeguards

Presenters and volunteers must:

Avoid inappropriate language
Avoid discriminatory remarks
Avoid harmful or dangerous advice
Respect audience sensitivities

Where live broadcasts involve public participation, reasonable moderation measures shall be applied.

6. User Generated Content

Content submitted by users may be reviewed before publication.

Mighty Radio may refuse or remove content that:

Endangers children
Contains hate speech
Contains threats
Promotes violence
Contains illegal material

7. Reporting Concerns

Safeguarding concerns should be reported immediately to:

info@mightyradio.net

8. Staff and Volunteer Responsibilities

All staff, presenters and volunteers are expected to:

Follow safeguarding procedures
Protect confidential information
Report safeguarding concerns
Behave professionally

9. Compliance

Mighty Radio aims to operate in accordance with:

UK GDPR
Data Protection Act 2018
Ofcom Broadcasting Code
Relevant safeguarding legislation

10. Review

This policy will be reviewed annually or whenever significant operational changes occur.

Legal

Privacy Policy

End user Agreement

End User Licence Agreement Licence granted to use the Mighty Radio application for personal, non-commercial use. Restrictions No reverse engineering, redistribution or unlawful use. Termination Licence may be terminated for misuse.

Terms & Conditions

Last Updated: [20 June 2026] 1. Introduction Welcome to Mighty Radio. These Terms and Conditions govern your use of:

Mighty Radio website

Mighty Radio mobile application

Live radio streaming services

Merchandise purchases

Event ticket purchases

Food pre-order services

Copy broadcasts

Re-distribute content

Record programmes for commercial use

Use our content without permission

Resold without permission

Copied

Fraudulently reproduced

Merchandise purchases

Event tickets

Food orders

Food Ordering & Allergen Policy

Last Updated: [20 June 2026] 1. Purpose This policy applies to all food orders placed through:​

Mighty Radio mobile application

QR code ordering systems

​ 2. Food Ordering Food orders may be placed in advance for collection at participating events. Availability may vary based on:

Venue

Event

Stock levels

Vendor participation

Orders are subject to confirmation. ​ 3. Allergens Food supplied at events may contain or come into contact with:

Cereals containing gluten

Crustaceans

Eggs

Fish

Peanuts

Soybeans

Milk

Nuts

Celery

Mustard

Sesame

Sulphites

Lupin

Molluscs

Customers with allergies must:

Review allergen information provided

Contact event staff before consuming food

Inform staff of allergies when collecting food

Order number

Confirmation email

QR code (where applicable)

Failure to collect food within the collection period may result in disposal of food without refund. ​ 6. Refunds Food orders may not be refundable once preparation has commenced. Refunds may be considered where:

Orders cannot be fulfilled

Vendors cancel participation

Food is unavailable

​ 7. Food Safety Participating vendors are responsible for compliance with:

UK Food Safety Regulations

Local Authority Requirements

Food Hygiene Standards​

​ 8. Contact For food ordering enquiries: Email: info@mightyradio.net

Mighty Radio Refund & Returns Policy

Last Updated: [20 June 2026] 1. Introduction This Refund & Returns Policy applies to purchases made through:

Mighty Radio website

Mighty Radio mobile application

Event QR ordering systems

Promotional sales channels operated by Mighty Radio

​ This policy covers:

Merchandise purchases

Event ticket purchases

Food and beverage orders

​ 2. Merchandise Returns Customers may request a return for eligible merchandise within 14 days of receipt. Returned items must:

Be unused

Be in original condition

Include original packaging where possible

Customers are responsible for return postage costs unless:

The item is faulty

The item is damaged upon delivery

The incorrect item was supplied

End User Licence Agreement
Licence granted to use the Mighty Radio application for personal, non-commercial use.
Restrictions
No reverse engineering, redistribution or unlawful use.
Termination
Licence may be terminated for misuse.

Last Updated: [20 June 2026]
1. Introduction
Welcome to Mighty Radio.
These Terms and Conditions govern your use of:

Last Updated: [20 June 2026]
1. Purpose
This policy applies to all food orders placed through:

2. Food Ordering
Food orders may be placed in advance for collection at participating events.
Availability may vary based on:

Orders are subject to confirmation.

3. Allergens
Food supplied at events may contain or come into contact with:

Failure to collect food within the collection period may result in disposal of food without refund.

6. Refunds
Food orders may not be refundable once preparation has commenced.
Refunds may be considered where:

7. Food Safety
Participating vendors are responsible for compliance with:

Food Hygiene Standards

8. Contact
For food ordering enquiries:
Email: info@mightyradio.net

Last Updated: [20 June 2026]
1. Introduction
This Refund & Returns Policy applies to purchases made through:

This policy covers:

2. Merchandise Returns
Customers may request a return for eligible merchandise within 14 days of receipt.
Returned items must:

3. Faulty Merchandise
If goods are:

customers should contact Mighty Radio within 14 days of receiving the item.
We may offer:

in accordance with UK consumer legislation.

4. Event Tickets
Tickets are generally non-refundable except where:

Refund requests must be submitted in writing.
Booking fees may be non-refundable unless required by law.

5. Food Orders
Food orders are prepared specifically for customers and therefore cannot usually be cancelled or refunded once preparation has begun.
Refunds may be considered where:

6. Refund Process
Approved refunds will be issued to the original payment method.
Processing times may vary depending on the payment provider.
Typical refund processing time:

7. Chargebacks
Customers should contact Mighty Radio before initiating a chargeback through their bank or payment provider.
We reserve the right to challenge fraudulent or unsupported chargebacks.

8. Contact
Refund requests should be submitted to:
Email: info@mightyradio.net